Terms of Service

Last updated: 23 October 2026

Welcome to OBSSD.. These Terms of Service govern your access to and use of our website and your purchase of products from our online store.

Our website is hosted on Shopify, which enables us to offer our products and services online.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or making a purchase.

1. About OBSSD.

OBSSD. offers hand made bags and accessories, including quilted cotton totes, printed fabric products and hand-beaded bags.

Throughout these Terms of Service, the words "we", "us" and "our" refer to Obssd. The words "you" and "your" refer to anyone accessing our website or purchasing our products.

If you have any questions about these terms, please contact us at obssdaus@gmail.com.

2. Eligibility and Website Use

By using our website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

You agree not to use our website for unlawful purposes, attempt to interfere with its security or functionality, or provide false information when placing an order.

We reserve the right to restrict or refuse access to our website where reasonably necessary and permitted by law.

3. Product Information and Variations

We make reasonable efforts to display our products, descriptions, colours and images as accurately as possible.

However, some Obssd. products are handcrafted or feature printed fabrics, and natural variations may occur.

Quilted Totes and Printed Fabrics

Hand block-printed fabrics may have slight variations in print placement and colour, as well as occasional small ink marks or minor ink spills. Quilted cotton totes may also have subtle differences in stitching, shape and finish.

Hand-Beaded Bags

Hand-beaded bags feature individual glass beads and fine fibres. Slight variations in bead placement, alignment and finishing may occur due to the handcrafted nature of these products.

These variations are part of the individual character of the product and do not automatically indicate a defect. This does not affect your rights if a product fails to meet applicable consumer guarantees.

We encourage customers to review product descriptions and images carefully before purchasing.

4. Pricing and Product Availability

All prices and applicable shipping charges will be displayed on our website or at checkout. Prices and product availability may change without prior notice, subject to applicable law.

We make reasonable efforts to maintain accurate product listings and inventory information. If an item becomes unavailable after an order is placed, we will contact you to discuss an appropriate resolution, including a refund where applicable.

We reserve the right to correct genuine pricing or listing errors, subject to applicable consumer protection laws and any rights you have under those laws.

5. Orders and Payment

When you place an order, you agree to provide accurate billing, shipping and contact information.

An order confirmation email acknowledges receipt of your order but does not necessarily mean the order has been dispatched.

Orders are subject to acceptance and product availability. If we cannot fulfil an order, we will contact you and arrange an appropriate resolution, including a refund where applicable.

Payments are processed through the payment methods and providers made available at checkout. Your payment may also be subject to the applicable terms of those providers.

6. Shipping and Delivery

We aim to process and dispatch orders within 1–2 business days. During busy periods, processing may take longer.

Once your order has been dispatched, tracking details will be sent to you by email where tracking is available.

Our standard shipping information is as follows:

• Free standard shipping: Orders of $100 or more.

• Standard shipping: $9.99.

• Express shipping: $15.99.

Available shipping options and their applicable costs will be displayed at checkout.

Estimated delivery is 4–6 business days after dispatch. Actual delivery times may vary depending on your location, courier operations, public holidays and other circumstances outside our reasonable control.

We will make reasonable efforts to assist with delayed or missing deliveries. Nothing in these terms excludes any rights or remedies available to you under applicable law.

7. Returns, Refunds and Exchanges

We want you to love your OBSSD. pieces.

We accept eligible return requests made within 14 days of receiving your order.

To be eligible for a change-of-mind return, an item must be:

• Unused and unworn.

• In its original condition.

• Returned with tags attached and original packaging, where applicable.

To request a return, email obssdaus@gmail.com with your order number before sending the item back. We will provide instructions for the return process.

For eligible change-of-mind returns, a $12 return postage fee will be deducted from the refund.

Faulty, Damaged or Incorrect Items

If your order arrives faulty, damaged or incorrect, please contact us at obssdaus@gmail.com with your order number and photographs showing the issue.

We will review the issue and explain the available resolution, which may include a repair, replacement or refund, as applicable. Where the return is our responsibility, we will arrange return postage.

Please contact us before returning any item.

Sale Items

Sale items are final sale for change-of-mind returns, subject to your rights under Australian Consumer Law. If an item is faulty or does not meet applicable consumer guarantees, you may be entitled to a repair, replacement or refund, as applicable.

Our returns policy does not exclude, restrict or modify any rights or remedies you have under Australian Consumer Law.

8. Cancellations and Order Changes

If you need to change or cancel an order, contact us as soon as possible at obssdaus@gmail.com.

We will make reasonable efforts to accommodate your request before the order is processed or dispatched. Once an order has been dispatched, cancellation or changes may no longer be possible.

This section does not limit any cancellation, refund or other rights available to you under applicable law.

9. Promotions and Offers

From time to time, we may offer discounts, promotions or special offers.

Promotional offers may be subject to additional conditions, eligibility requirements, validity periods or product exclusions. Any applicable conditions will be communicated with the relevant offer.

Promotions cannot be applied retrospectively unless we expressly agree or applicable law requires otherwise.

10. Intellectual Property

Unless otherwise stated, the content on our website, including brand names, logos, product photographs, graphics, written content and design elements, belongs to OBSSD. or is used with appropriate permission.

You may not reproduce, distribute, modify, publish or commercially exploit our website content without prior written permission, except where permitted by law.

11. Third-Party Services and Links

Our website may include links to third-party websites or use third-party services, including Shopify, payment providers and shipping services.

We do not control all third-party websites or services and are not responsible for their independent content, terms or privacy practices.

Your use of third-party services may be subject to their own terms and policies.

12. Limitation of Liability

To the extent permitted by law, OBSSD. is not responsible for losses arising from circumstances beyond our reasonable control, including certain courier delays, service interruptions or third-party system failures.

Nothing in these Terms of Service excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian Consumer Law or other applicable legislation.

Where the law permits a limitation of liability, any limitation will apply only to the extent legally permitted.

13. Indemnity

To the extent permitted by law, you agree not to misuse our website or engage in unlawful conduct that causes loss or damage to OBSSD. or others.

Nothing in this section imposes liability on you where doing so would be prohibited by applicable law.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and disclose personal information.

Please review our Privacy Policy to understand how your information is handled.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products or legal requirements.

The revised version will be published on this page with an updated revision date. Changes will apply subject to applicable law and will not retrospectively remove rights that have already accrued.

16. Governing Law

These Terms of Service are intended to operate consistently with applicable Australian laws, including Australian Consumer Law.

Any disputes will be dealt with under the applicable laws and legal procedures. Nothing in these terms deprives you of any mandatory consumer rights available under the law that applies to your purchase.

17. Contact Information

For questions about these Terms of Service, orders, products, shipping, returns or refunds, please contact:

Brand: OBSSD.
Email: obssdaus@gmail.com

We will do our best to respond to your enquiry and assist you.